🌿FAQ
Have a question? We’re here to help! 💌
Q1: How long will it take to receive my order? ⏳
A: We usually process orders within 2–3 business days, and delivery to the U.S. takes about 7–15 business days. You’ll get a tracking number as soon as your package ships! 🚚✨
Q2: Can I return or exchange my hair accessories? 🎀
A: You can return unused items within 14 days for a refund. We don’t do direct exchanges yet, but you can return your item and place a new order for what you want. Easy peasy! 🍋
Q3: What if my clip or scrunchie doesn’t match my style? 😅
A: No worries! Everyone’s got their own vibe. Just return it within 14 days (unused, please!) and find the perfect match on your next order. We got you! 💕
Q4: How do I care for my Vintaria accessories? 🌸
A: Keep your clips and scrunchies away from water and harsh chemicals to keep them looking fab! Gently hand wash scrunchies if needed and air dry. Easy care for easy style! ✨
Q5: Where do you ship? 🌎
A: Currently, we ship only within the United States. Stay tuned for more locations coming soon! 🚀
Q6:Still have questions? Contact Us!💌
A:We totally understand — sometimes you just want to talk to a real human. 🥰
If you can’t find the answer you’re looking for in our FAQ, feel free to reach out — we’re always happy to help!
📮 Email us at: care@vintaria.store
💬 We usually respond within 24 hours, Monday–Friday.